Pols Consulting

I’m reading the excellent book Fearless Change by Mary Lynn Manns and Linda Rising.  It’s a book of patterns for introducing new ideas.

I’m experimenting with the patterns to help me introduce agile developement into organisations.  So far so good.  I recommend it.  They have an interesting  quote from David Baum’s Lightning in a Bottle

If your change process is like most, about 15% of your folks are going to be thrilled and will only want to know what took you so long. About 15% will utterly reject the need for change, and won’t be happy no matter what you do. The remaining 70% will sit on the fence and quietly watch to see who’s winning.

This middle 70% is where you need to put your most time and energy.  That is where the victories really count.  The 15% who are positively excited will need very little support and encouragement .  They are already motivated by the change.  For the negative 15%, there may be nothing you can do.

How true.