Pols Consulting

Here is a nice technique to remember!

Think of everyone having just two neurons, one of which triggers when you talk to them. These are:

1. You are an idiot neuron.
2. I am brilliant neuron.

So if you say, “this system will help you do your job better“, the idiot neuron will fire and they will disregard what you say. How could you possibly know when you have never talked to me before? Clearly you do not know what you are talking about.

If, on the other hand, you say something along the lines of “How could we build this to help you do an even better job?“, the brilliant neuron will fire and they will listen to what you have to say.

I like to think of the neurons I am triggering when I talk to people. It really helps me.